The same cleaner will come to your house, either weekly or fortnightly depending on your needs. They will clean the house using your products and equipment to ensure they leave your house looking and smelling exactly the way you like it every time.
We understand that allowing someone you don’t know into your home requires trust. To make sure you're comfortable we arrange for you to meet your cleaner prior to the service starting.
And of course, all our cleaners are:
We like to speak to you on the phone to find out your cleaning needs so we can arrange a service that works for you
Meet your cleaner before your first service to show them through your home so they can do their best job
Our cleaning expert does their magic, leaving your house looking and smelling just how you like it
We will call you the day after your first clean to check in and make sure you are satisfied with the service
Payment is made directly to the cleaner, and can be done either by cash on the day of the service or via direct deposit into their bank account.
Yes! Your cleaner will generally live close to you, so they don’t have to travel very far. For a regular service the same cleaner will come back to your house each clean.
If anything happens to go wrong during the service, whether the clean doesn’t meet your expectations or something is accidentally broken, we take full responsibility. That’s why we’re here, to make sure that cleaning your home is as stress-free as possible. Whatever the issue is, we’ll resolve it.