As an approved NDIS provider, our cleaners are not only skilled professionals; they are also compassionate individuals dedicated to enhancing the quality of life for people with disabilities and those in aged care. The same cleaner will visit your home either weekly or fortnightly, depending on your preference and needs. You can count on them to handle your cleaning needs with respect, dignity, and careful attention to detail.
We acknowledge that every NDIS participant has unique needs and preferences. Hence, we use your cleaning products and equipment, ensuring your home is cleaned just the way you want it, each and every time. Our cleaners can also adapt their routines to accommodate any specific requests or requirements you may have.
Our services are available to both Plan Managed and Self Managed NDIS participants. We can invoice your plan manager directly or provide you with a receipt to claim the cost back from your NDIS plan. Our aim is to make the process as straightforward and stress-free as possible for you.
Payment for NDIS cleaning services is straightforward and flexible. You can either pay directly using your NDIS plan, or we can supply an invoice for you to easily claim the cost back from your NDIS plan on your own.
We know letting someone new into your home can be a big deal. That's why we make sure you get to meet your cleaner before they start. This way, you get to know them a little first.
You can trust our cleaners because they all:
We have more than 60 cleaners working with us. This means we can clean homes in over 500 places in Melbourne. No matter where you live, we have a cleaner who can come to you.
We look for the very best cleaners in Melbourne. Many people apply, but we only choose about 1 in 100. These chosen cleaners then learn from our experienced staff. This way, we make sure they know how to clean really well.
We like to speak to you on the phone to learn about your specific cleaning needs as an NDIS participant. This way, we can tailor a service that best fits your individual requirements
You meet your cleaner before your first service to walk them through your home and explain your preferences on how tasks should be performed
Let our cleaning expert take care of everything for you. Ensuring your home is comfortable, clean, and tailored to your specific requirements
We will call you the day after your first clean to check in and make sure you are satisfied with the cleaning service
Most of our clients provide their own products and equipment for their cleaners. This is done so that you know what chemicals are being used in your home and to help keep the cost of the service down. However, we can provide all or some products and equipment for these services if you would like.
No, but you can be if you like.
We highly recommend that you meet the cleaner before they start cleaning for you (this can be done outside of business hours). After this meeting, it is up to you whether your cleaner works while you’re at home or not.
Money back guarantee
We are so confident in the exceptional quality of our cleaning agency in Melbourne that we offer a 100% money back guarantee if something goes wrong or can’t be corrected. If, for whatever reason, you are not satisfied with our house cleaning service, simply give us a call and we will do whatever we can to resolve the situation.
We will either: