4.8
★★★★★
From 224 reviews
Our reviews are important to us. We work hard to do everything we can to meet the cleaning needs of our clients, and we believe that what they say about us is what really matters.
Being one of the most well-reviewed house cleaning companies in Melbourne, we are proud of the reputation we have earned over the years we have been in business. Read what our clients have to say about us from over 200 online reviews.
4.8
★★★★★
From 224 reviews
"I am very happy with this company. It’s very easy to book a clean. I met Angie in person , she is a nice lady. What i really like is that i only have to deal with one cleaner, compare to others that every clean is a different person. The admin constantly communicate with me asking always if i am happy with the service. I highly recommend them"
"We hired a cleaner through Excel and it was the best decision we've made. Senija was thorough, quick and did an excellent job. She was always on time and flexible when our usual time didn't work. Looking at other cleaners in our area the pricing is very competitive, especially for the quality of cleaning."
"I was recommended to Excel cleaning and I want to say I don’t regret it one bit! From the first phone call to my first home cleaning service, I am very pleased and impressed. Shini guided me through the process and remained professional and friendly. Everything handled swiftly. I am never looking bad after having issues with past cleaning services.
Anita was 🤩👌. She left my home spotless, very kind hearted and hardworking. Thank you Anita ! You have been lifted a lot of stress off our shoulders especially being a young family. She made me feel comfortable and re-assured from the first meeting ( which is great btw) before getting the first service. Be blessed 🥹 🙏🏾"
"We’ve been using Excel Cleaning since we moved to Melbourne and honestly, I can’t recommend them highly enough—especially our cleaner, Annie. She is absolutely amazing! Always punctual, detail-oriented, and so incredibly thorough. Our home feels fresher, cleaner, and calmer every time she’s been. She goes above and beyond and takes so much pride in her work, which really shows in the results. Annie has become such a trusted part of our routine and we’re so grateful for her. Thank you, Excel Cleaning, for sending us someone so wonderful!"
"I am not surprised at the high rating held by Excel. The cleaners have been very thorough and personable and very understanding of the special requirements of my elderly parents.
Shini from administration has been a very responsive communicator and very helpful and proactive in dealing with any changes in our shedule."
"Reliable and high quality cleaning services. We have been using them for a few years, and all their cleaners are excellent. They send a fill in cleaner when your regular cleaner is on leave. Their cleaners are either well experienced, or well trained if new to cleaning. I highly recommend this company."
"Excel Cleaning is just what it says - ExcelLENT
We have had Kylie cleaning for us for the last six months and cannot fault her work. She is friendly. helpful, and thorough . We can always ask her to do things 'our way', and she is very obliging. Excel are obviously very particular when they employ their cleaners and try to match a cleaner to suit you. Shini too is excellent and a joy to speak to on the phone.
We are completely satisfied."
"Love a clean house"
"Excel Cleaning is a great company to deal with. They are professional, friendly and very helpful. A special mention to Elaine who does an amazing clean ever time! Great prices and services."
"Great communication & most importantly exceptional cleaning, in my case done by Desiree (who brings with her a smile & a great attitude too). I highly recommend Excel for your cleaning requirements."
"Excel Cleaning find you the right cleaner that suits your needs and is the right fit for you personally. After trialling a couple of people they found me the right person, fit in the right timing for our family and fit for us personally. Excel Cleaning go the extra mile to ensure you are happy and if not they sort it out for you. Would recommend this agency as you will end up with just what you need."
"I am very pleased with the cleaning that had been done in my home by Excel Cleaning. The cleaners were always punctual, polite, friendly and willing to carry out each task I had asked for. My home was consistently cleaned to a high standard."
"Very good customer service. Cleaners are very good and professional. They take regular feedback. I have had three cleaners and all of them were very good. And very reasonable priced"
"Very impressed with Excel Cleaning. The staff are professional and very reliable. Great service and excellent cleaning provided by Jodie. Her service is always to a very high standard and she makes sure the house is exceptionally clean every time!"
"Amanda from Excel cleaning has been cleaning our unit for a few months now. I couldn’t be happier with the standard of cleaning or the efficiency of the service."
"Have been very happy with Excel Cleaning from Day 1. We were impressed with the efficient and professional suppot from the company who provided us with a great cleaner from Day 1. Everything has been perfect since our first contact."
"Very professional and excellent service."
"Not only is the cleaning to an extremely high standard, the staff are friendly and kind. Without my lovey cleaner my house would be a disaster zone. This is a priceless service for me that I can’t live without."
"Great Service and excellent cleaning done by Joanne. Very reliable and trustworthy. She goes out of her way to make my house look great. Price is very reasonable for what she can do in 2 Hours. Would Highly recommend her."
"Everything that I requested was done to perfection. Areas that hadnt been cleaned for a while were done without me asking. Professional, thorough and very efficient. I highly recommend this company."
"Look no further! Excel Cleaning are a professional cleaning service who employ reliable, efficient and hardworking people. Very grateful for their services and regular follow up calls. Many thanks for your excellent services."
"The staff at excel cleaning are friendly, professional and do a great job. My mother is very happy with the service they provide, i would recommend them to any one."
"Our cleaner is very reliable and communicates well. She does a great job with environmentally friendly products and is happy to do extras on request on a rotating basis. I feel very comfortable and trust her in my home."
"We were lucky to have been matched with a wonderful cleaner who is honest, trustworthy, reliable and is very good with her cleaning. Our home feels new everytime! Couldn't be happier."
"Always happy when Xcel call to see if I’m happy with the service & my response is always, ‘to arrive home to a clean house & be extremely happy with the service is a win win’."
"We were very satisfied with the initial clean provided by Jodie. She was punctual , professional, meticulous and very thorough with her cleaning. We were very impressed with Jodie and the service she provided more than met our expectations. I would highly recommend her to others!
Thank you also Shini for your great service and would recommend Excel Cleaning to family and friends."
Maricar Familari
Direct review
- April 12, 2019
★★★★★
"Very happy with our cleaner. I love coming home to a clean house that smells amazing. I especially like it when Joanne arranges my daughter's toys so that they're greeting us with a wave."
"We are very impressed with the professional service given by Excel Cleaning. The lady who helps with our cleaning is always on time, reliable, efficient and professional. She also takes the initiative to do the work without being told and she cleans thoroughly with attention to detail.
I highly recommend Excel Cleaning."
"I got a very nice and reliable lady to help me with my cleaning"
"The cleaner I have from Excel is by far the best cleaner I have ever had. She is always punctual and extremely friendly and easy to deal with. She is extremely thorough and meticulous about everything she does. She even feeds my animals if I have to go out. I’m very happy and hope that she stays with me for a long time."
"Honest, reliable and very very clean."
"I have had assistance in the past with cleaning my house, but the current service I’m receiving has exceeded my expectations.
After making a call and Shini listening to my requirements, she arranged for Enza to assist with the cleaning. Enza is perfect ! I have met Enza and can see she takes pride in her work, she’s full of energy and a very honest person.
I look forward to coming home after Enza has been.
I highly recommend this business to look after your cleaning needs by sending through the appropriate person to suit your needs... good job !"
Stella Mascoulis
Direct review
- Feb. 15, 2019
★★★★★
"Easy process from start to end. Booked excel for my end of lease clean and found the staff very helpful and the quality of the clean was fab! Would definitely recommend"
"Fantastic, thorough and professional cleaning service"
"We have been very pleased with Excel. Cleaning staff are well trained, regular follow up, if cleaners are unable to come replacements are sought, very good quality assurance. Our cleaner Jo is really good."
"Finding the right cleaner can be challenging to say the least. After a false start with another cleaner, we are delighted that we found Shireena through Excel Cleaning. Our house is always spotless after her visit. She is completely reliable and treats the house like her own, which means she notices the little extras and does them without having to be asked. We are absolutely delighted with her and would highly recommend her to anyone.
Shini from Excel checks in with us regularly to make sure all is okay. After the false start with another cleaner through Excel, they were so apologetic (even though it was not Excel's fault) and found us Shireena within a couple of days. The service couldn't have been better. I regularly recommend Excel to friends who are looking for find a cleaner."
"Fantastic service - reliable and value for money. Lots of quality control and follow up to ensure good service."
"Fantastic service, punctual and pleasant to deal with. Best cleaner I have had in over 15 years! Well done Excel"
"Excel Cleaning has been easy to deal with and professional. I would definitely recommend them to a friend or family."
"I’m very happy with the cleaner that excel cleaning has arranged for me. She’s always punctual and excellent on the work she has done so far. I’m impressed with her professionalism and would recommend others to engage cleaning service with her."
"Excel cleaning is very professional Have had a few calls to follow up if I am happy with my cleaner. Tracey is excellent. Always punctual, works hard and never minds doing different things for me. I feel she is trustworthy, and feel comfortable leaving her alone . Very happy with this company."
"I have been using Excel Cleaning for quite a number of years now and have always been impressed by their professionalism and service. When we moved house 3 times last year to suburbs far apart from each other, Excel was able to find us a cleaner each time so their service continued throughout. My current cleaner is friendly and professional and does a faultless job. I would highly recommend Excel Cleaning to anyone looking for a company to manage their cleaning needs."
Leslie – Doreen
Direct review
- Aug. 14, 2018
★★★★★
"Angela and Iolanda were wonderful and did a great job looking after our home"
"I would highly recommend this company to anyone looking for domestic cleaning in Melbourne. They have been reliable, flexible and thorough. Communication has been great. Five stars!"
"Very professional and great service. We always appreciated the regular check-ins to see how things were going. It was always a good treat to arrive to a clean and tidy home! Highly recommend Excel!"
"Excel Cleaning found us the best cleaner ever! (Two years ago while we were oversea, we needed a cleaner on our return. I contacted Excel Cleaning via email from overseas and we had our cleaner allocated on our return. ) Same person, excellent work, clear fees, no surprises. The house looks so good when I come home. I couldn't clean it better myself.. Thanks for your professional service!"
"Great company! Just got a missed call from them wanting to know how my cleaner was going - I was able to text them back so they're not intrusive or demanding on my time. They do spot checks and try to get as much feedback as possible. They're flexible and try hard to facilitate to get the right person. Eleesa who helps me fortnightly is amazing. Great attention to detail, communicative and willing. She's intuitive and knows what needs to be done. I love their communication system - They leave a little note if any thing is running out. Affordable and flexible. I leave the key in a locked letter box for her If I'm not home so is very safe and trustworthy. Highly recommend Excel Cleanings services!"
"Thank you to Cameron for an exit clean on our house. He was very professional, punctual & did an outstanding job making the house ready for new tenants. I would highly recommend Excel Cleaning."
"Great cleaners. We have been using Excel for years and they do a great job and are very trustworthy."
"We had tried a couple cleaning services over the years, which were okay...until we found Excel cleaning. I have been so happy with the communication from shini and the cleaners she has sent me. I paused the service for a bit after having a baby, but will definitely go back to excel when I need cleaning again! Highly recommened."
"We contacted Excel about 18 months ago looking for a new cleaner after dissatisfaction with two previous agencies. Krizia just couldn't be better. She is professional, always arrives on time and communicates well with us. She does a thorough job and is willing to take on extra duties as requested. She is honest and reliable and always flexible whenever we have asked her to change the days and hours she works. We could not be happier with her work and in fact have recommended her to neighbours who are now also satisfied clients. She loves our pets (cats and dog) and they welcome her excitedly on arrival! We could not be happier. And we also appreciate Excel checking up periodically to ensure we remain happy customers. Thank you Excel and Krizia."
"I engaged Excel Cleaning to give my house a thorough once off clean. Cameron was very friendly and I was confident he would follow my wishes through. He did a marvellous job and I am now engaging Excel Cleaning on a permanent basis going forward."
"With regard to the work Kristy does on my home, she does a terrific job. Takes the initiative without me needing to provide direction and all the work is of the highest quality. 100% reliable."
Peter - Strathmore
Direct review
- April 19, 2018
★★★★★
"With regard to the work Kristy does on my home, she does a terrific job. Takes the initiative without me needing to provide direction and all the work is of the highest quality. 100% reliable."
"It took a couple of attempts but we have finally found a fabulous cleaner in Shireen. It is so lovely to come home to a house that smells clean and looks clean. The children love how she tidies their room and I love not having to clean my shower!"
"I have been using Excel cleaning for about 18 months now and find their service excellent. The cleaner (Sophie) is efficient, does a great job every time, and is always flexible and accommodating. Highly recommended."
"Very happy with our cleaner from Excel who does a very good job and is reliable (friendly too). It is reassuring to know that we will come home to a clean house and at a very reasonable price. Also like that the cleaners use my own products so you know what is being used and are happy with it. Office staff are also helpful and polite. I have been a client of Excel for 2.5 years and hope to remain one for a long time to come!"
"I have used Excel Cleaning Services for 2 x Move Out services over the past few years and have just had a one off summer clean and the service was excellent, as usual. The cleaners Sheila and Tony were punctual, friendly, a lovely couple and listened to my requests and did an excellent cleaning job. I would always recommend Excel Cleaning Services for any cleaning jobs you may require."
"Excel were recommended to us and we are so happy they were. Have been using their services for 2 years now and have never been disappointed. We now alternate between 2 cleaners which works for us and them and if there is any minor issues either way, they are always fixed immediately with no dramas as they are obliging at all times. I also like the fact that office administration always checks to ensure everything is running smoothly. Love coming home on a Friday!!"
"I was very pleased with Excel cleaning service. Cameron was punctual & did a great job. Thank you Excel."
"Great service, so personalised and Michelle is so through and thoughtful. Always does a great job and so nice to come home to such a clean house"
"Excel processed my request for a cleaner promptly. My cleaner (Joanne) is a lovely lady and has been wonderful. It is so nice to come home to a house that is beautifully clean. Thank you"
"I have used EXCEL CLEANING for a 2nd time now and once again they have done a great job. Shini, your great and thank you for organising our cleaner. Cameron IS the best. Does everything as expected. We highly recommend EXCEL CLEANING."
"Having been very unhappy with an 'exit clean' that was conducted by the Real Estates cleaning firm - we arranged for Excel Cleaning to do a 'one-off clean' and could not be happier with the service provided, turn-around time for the clean to be conducted in and the cleaner they sent to us. Cameron impressed us by his time keeping, the very short break he had during the 6 hour clean and the effort he put in to completing the jobs we set out for him. He worked hard, understood our displeasure and focused on the tasks at hand - thank you Cameron for the sterling job you did for us."
Paget, Moonee Ponds
Direct review
- Oct. 9, 2017
★★★★★
"The service I received was excellent. My cleaner Iang listens to me and does a great job. The service rings to check and gets your requirements exactly right. I have had cleaners for many years so I can confidently say this is a wonderful company."
"Excel Cleaning is hands-down the best cleaning company I have ever engaged. I have tried a number of different companies over many years and never before have I come across not only the high standard of cleaning Excel provides but also the high standard of service at an administrative level. They really work with you to ensure you get a day/time that works for you and then regularly 'check in' to ensure all is going well with your cleaner. I currently have Marcela working in my home each week. She is exceptionally good at ensuring a high standard of cleaning and shows careful attention to detail. She is flexible, communicates well and is always on time. I am so happy to have Marcela working in our home each week, she does a brilliant job of maintaining the cleanliness of my home for my family. Couldn't recommend Marcela and Excel more highly!!"
"Tammy is a hard working, reliable and flexible worker. Many times we've had things come up which interfere with our cleaning schedule and she has been more then happy to shuffle times and days around if need be. Her work is 10/10 and she often does more then Shen was expected to do. We look forward to tammy coming around every fortnight and would recommend her and excel cleaning 100%"
"I am really happy with Excel. Cameron arrived on time and did a careful, attentive and thorough cleaning. So glad to see the place sparkling, thanks to Excel. Their booking process is great too. They gave me a booking within a short notice. Excellent service! I definitely recommend Excel Cleaning!"
Nelly Dhar
Direct review
- July 27, 2017
★★★★★
"Sophie is reliable, professional,takes pride in her work,gets satisfaction out of making my home clean & sparkling. We have developed a good working relationship,& we can talk about minor adjustments to a routine.such as extra attention to a particular area, from time to time,with both parties being flexible. As an older person, who wants to stay in my home as long as possible, Sophie is helping me to do this. D.M."
"We are very satisfied with the service Excel Cleaning provides, and with Tim, whom does a wonderful job of cleaning our home. He is a professional, reliable, trustworthy and does an excellent job of cleaning our home. It is by no means an easy job, as it's a big house, and with 2 small boys often many toys to navigate your way around. Excel always make contact on a regular basis to ensure our satisfaction. We highly recommend Excel."
Karina
Direct review
- June 14, 2017
★★★★★
"Am delighted with the service Excel Cleaning provided. Cameron was punctual, professional and very thorough in his work - a marvellous job! We would not hesitate recommending Excel for all our future cleaning endeavours. Thank-you again :-)"
"I have used a number of cleaning services in the past few years and I must say that excel cleaning has totally met my expectation.My cleaner Cheryl is just super fabulous.she is so meticulous, I have a big house and it is amazing that Cheryl never misses any part of it which usually was common with other cleaners and I would accept it due to the size of the house.thank you Cheryl and Shini from excel office ....you guys just make things so easy for me .the best part is I don't even see my cleaner she come cleans and leaves her magic behind. I and my pet Goofy look forward to Cheryl visit every forthnight.thanks guys...love your work and professionalism."
"We had our house cleaned weekly and Excel Cleaning was a wonderful reliable service and reasonably priced. I would highly recommend."
"Excel Cleaning are very focused on customer service. They seek and respond to feedback very efficiently to ensure you're satisfied with your services at all times. I would highly recommend this agency."
"Great communication from the outset to completion. Cleaning performed really well. Unable to fault this service."
"Friendly staff, professional service and competitive price. I would have no problem recommending Excell Cleaning."
"We are so happy with Excel cleaning. Our cleaner is friendly, flexible and works magic in our home - coming home after she has been just makes life a joy. Also very affordable."
"I am delighted with the experience I have had with Excel Cleaning. Thank you to Heather who is an absolute delight and has provided wonderful service to me. I love her work!"
"The cleaner from excel cleaning was very professional and her quality of work was fantastic. We would definitely recommend."
"Our cleaning lady is hard working, always smiling, willing to take on all the tasks we ask her to,punctual and always lets us know in advance if she needs to change times or dates when she comes. We are delighted with the service provided"
"Recently organized cleaning through excel for an elderly woman. She was extremely pleased with the thorough and very prompt service."
"Excel were quick to provide a quote and assign our family a suitable person to help us with cleaning after the arrival of our new baby. All of their staff were friendly and professional, and our cleaner Aleesia is especially lovely. Excel were very accommodating and flexible depending on our needs. Highly recommended!"
"I am very happy with Excel Cleaning services. At present Tammy is coming to clean every fortnight. Tammy is bright and pleasant and always does what I ask her to do. She has a high standard of work and I would not hesitate to recommend her."
Irene
Direct review
- Nov. 9, 2016
★★★★★
"This is the second time I've used Excel Cleaning and both times they have been extremely accommodating and thorough. Jack came and cleaned a 3 bedroom 3 bathroom townhouse in a very reasonable time and the place looked brand new once he was finished. He called me before hand to coordinate a time and called again the day after to make sure everything was still fine. Just got a call from the real estate agent that we are getting our full bond back so very happy."
"Excel were able to source an excellent weekly cleaner for my home on the day of my preference. We're delighted with the service and have recommended Excel to friends and family."
"I have had 2 people from excel cleaning and both were excellent. Heather comes every fortnight. For 3 hours and does a fantastic job. I couldnt do what she does in the same time. Highly recomended."
"Absloutely love coming home to my clean house. Reliable and efficient."
"Sharon is one of the best cleaners I have had. Pleasant, punctual and does a great job. Excel Cleaning made it easy to organise a cleaner, online enquiry, quick confirmation. No complaints and highly recommended."
"Outstanding service. Helen is the best cleaner we have ever had - she is thorough, reliable and trustworthy."
"I am a busy working mum and needed to find a cleaner. I looked around and read numerous reviews from many companies. I came across Excel and my searching stopped. I have only been using Excel Cleaning for a few months and have found them to be very professional, punctual and efficient. I love it when I come home to a clean and spotless home. The cleaner listens to my requests and I have been very satisfied with the results. I have also been impressed with the follow up calls made from Excel Admin staff, to ensure I was happy with the service provided. Excellent work Excel Cleaning. Thank you so much."
"Janet is a professional and reliable cleaner. She is always happy to work around my rotating roster and is often going above and beyond the expectations of the normal cleaning business.... Highly recommended."
"Have a great weekly cleaner and overtime she goes on holiday they promptly provide me with a fill in cleaner. Great customer service from Excel Cleaning! Very happy!"
"We have had Priscilla doing our cleaning for about 12 months and could not asked for a better cleaner. She is such a lovely person and has never refused to do what ever we ask of her."
"Finding Excel Cleaners was a relief! At last, I had a cleaner who was always reliable, on time, thorough and trustworthy. Alex was responsive to particular requests for extra or specific cleaning, and always polite and professional. All this and at a reasonable fee. Thank you Excel Cleaners!"
"Janet (our cleaner) is so lovely, always prompt and cleans our house to perfection. She goes above and beyond what I ask her to do and is truly pleasant to deal with. Dealing with head office to organise everything for the first time was a breeze and I highly recommend them to everyone. Jade Owens"
"Very happy with the service. The lines of communication are always open and friendly. Which means we get the standard we are after with no surprises in the price."
"Am enjoying the positive energy that Sharon, our cleaner ,brings with her and the and really clean home she leaves behind. Long may it continue"
"We are very happy with Excel Cleaning. Very professional company and our cleaner Harmony is reliable, honest and efficient. We would not hesitate to recommend them."
"We are most appreciative of the great service that Excel Cleaning provided to assist us with our exit clean from a property. In particular, George did a wonderful and very thorough job. We would not hesitate to recommend Excel Cleaning and will utilise their services again in the future."
"Excel Cleaning have been wonderfully helpful and professional. We were unsure about getting a cleaner and the first one they sent was lovely, but we really didn't feel that she did a thorough job. Excel followed up with us and when they heard we weren't satisfied they not only offered us a new cleaner but also gave us a complimentary cleaning. When the new cleaner came, a supervisor came with her and they cleaned the place together so thoroughly we barely recognised it when we came home! They spent much longer than a usual clean, just making sure the job was done right. And that was the complimentary cleaning!! Ever since then we've been very happy with Sharon, our current cleaner, who is not only attentive to detail but also delightfully friendly and responsive. Thank you Excel!"
"The staff at excel cleaning are freindly, professional and do a great job. My wife and I are very happy with the seevice they provide, i would recommend them to any one."
"I have been with Excel cleaning for more than a year now, and I still very happy with their service. Shini, the manager has always gone above and beyond to make sure I am happy with the service I am getting, and my current cleaner, Julyne is absolutely perfect. I have passed on their details to my friends, and would continue to recommend them!"
"Very good. Cleaner was very good, communicated pre-job, turned up on time, discussed clearly our requirements and carried out the job to a high standard. Very happy with appointment."
"The cleaners I got from Excel were not only efficient, they were personable, trustworthy and intuitive about what needed to be done. I recommend Excel Cleaning to anyone looking for a friendly, trustworthy and mature person they can trust with the cleaning of their home."
"Beyond expectations in customer service. I called Excel Cleaning with a last minute vacate job and they responded quickly and efficiently. Within minutes they were able to confirm a time and price. As I work full time and could not be there to let the cleaners in they were able to assist me with alternative methods which meant I could get on with my day. I was kept informed with any issues and was told when the job was done upon completion.Excel Cleaning took the stress out of a difficult time so for that I can't thank them enough."
"Really happy with the service from Excel. They made arranging someone to clean our house very simple and quick, and the cleaning personnel have also been of a very good standard and completely trustworthy. Recommended based on our experience."
"We have been very happy with the prompt and courteous service provided by Tony & Sheila who have been cleaning my home in Richmond regularly for over 6months. They always have a smile on their faces and nothing is too much trouble. I would have no reservation in recommending them to others!"
Penny del Castillo - Richmond
Direct review
- Dec. 1, 2015
★★★★★
"We are thrilled with the work our cleaner Melissa does. She works very hard and is so friendly and easy to deal with. I highly recommend Excel and Melissa"
"Allocated one cleaner who I met beforehand and was lovely. The whole experience has been easy and painless, not like others. Love coming home to a nice clean house. Knowing someone trustworthy has been in cleaning. Worth it!!"
"We have had consistently high level of service from both our cleaner and the administration staff. Our cleaner is always on time and provides attention to detail when cleaning all areas of our house. Both my family and my best friend use this service and they've also had wonderful experiences. Highly recommend."
"The office staff listen to what you want and they sent me Sarah - the best cleaner ever! Nothing is too much trouble and every thing is done with a smile and great effect. I am one HAPPY customer."
"At very short notice I was able to book a cleaner for a rental clean. George arrived and was punctual, very professional and did an exceptional job. We were extremely happy and have no hesitation in recommending Excel for all your cleaning, We have used them in the past and we will continue to do so."
"Sarah has been cleaning my house every Friday fortnight since July 2015. She is always timely and thorough, and is such a pleasant lady. I have had many cleaners in the past but none compare to Sarah. Thankyou Excel for matching Sarah to my needs. I would be lost without her. "
"We highly recommend excel cleaning. Every week we come home to a spotless home that is affordable. We get follow up phone calls to ensure that we are happy with the service that we get and it's affordable. Thank you."
"Excellent job by jelena. Did everything i asked her to do. Would definitely recommend her."
"George was on time, very well prepared, stuck to the agreed budget and did a great job. This was for a move out clean from a rental property"
"We needed a cleaner for a move out clean. We paid $250 for a three bedroom one bathroom house. Excel basically takes $50 (the 'deposit') and the cleaner get the rest (I assume). I suppose the $50 'finders fee' is becoming redundant in the era of airtasker, but we had an excellent cleaner who was very well prepared with professional equipment and who only does moveouts. The quote by excel was accurate and they followed up afterwards. He worked within the budget and did a great job which passed the inspection with flying colors. The house was left very clean."
"Following a couple of average experiences with previous cleaners I am so pleased that this time we went with Excel. Our cleaner Diana does a great job and leaves the house sparkling each time for a very fair and reasonable price. I highly recommend Excel Cleaning."
"Have been extremely happy with the service provided by Excel Cleaning. Their prices are good and their staff are great - all cleaners that have come to our home have done an excellent job. Coming home to a spotless house is just the best feeling!"
"Excel Cleaning offer a great service - office ladies are prompt and home cleaners are great!"
"When our lovely cleaner of 18 years retired it took a while to find the right cleaner again. We are very happy with Excel."
"I loved our cleaner Intarti. She was thorough and took direction accordingly. We would have kept using Excel Cleaning if I wasn't moving areas. Thank you!"
"Daniella from excel cleaning did a fantastic job cleaning our house which was locked for almost 3 months. I definitely recommend the company as they not onnly do an amazing job but are also reasonably priced."
"Communication was spot on, once a cleaner was allocated she rang about half hour later and we agreed for her to come and look at my house that morning. She arrived on time and after going over all my expectations she agreed to do the job. Next week she came and cleaned, it took her 3 & 1/2 hrs, which is what I would expect given the house is big. She cleaned perfectly, MET MY EXPECTATIONS by doing an EXCELLENT clean. I was so happy with her that 4days later I got her back to do my ironing. Thankyuou Excel for pproviding Sarah, I would be lost without her."
"Absolutely fantastic service at a truly affordable price. From the first call to Excel to having a cleaner start with us was so simple and efficient. Julyne, the cleaner, was reliable, efficient and a great cleaner. I wouldn't hesitate to recommend Excel. Thankyou for a job really well done."
"Absolutely amazing staff both admin and the cleaners. So personable and excellent work for exiting an apartment clean through to move into a new apartment clean. So trustworthy and also able to be flexible at late notice which was amazing. Thank you very much."
"We were lucky to find Sharon. She is excellent at her job and its great to come home to such a beautifully clean home. The extra attention to detail is much appreciated and our dog Charlie gives her 5 stars as well!"
"Would not hesitate to recommend Excel. Extremely professional and a wonderful service. We have been very happy - reliable, trustworthy and fantastic at cleaning!"
"Fantastic service. Exceeded our expectations."
"Chloe was great and I am very happy with her cleaning and service."
Chelsea - Templestowe Lower
Direct review
- March 13, 2015
★★★★★
"Lovely reliable trustworthy dedicated lady that cleans my house for me. Very happy with job done."
"My cleaner is fantastic. Very efficient and very thorough. Just awesome. She got more done than I expected in 2 hours. Excel cleaning were great in there contact with me and details required"
"Marion is doing a great job. V. Professional and lovely as well. Thx."
Katherine H. – Richmond
Direct review
- Jan. 27, 2015
★★★★★
"Nuriye is a lovely Lady - she is very good at what she does and it is great to come home on a Friday to a clean house knowing i do not have to do anything for another week!"
"I needed a spring clean and contacted a few companies who promoted themselves as offering spring cleaning. I only received a response from Excel Cleaning. They called and texted the day I enquired, and a cleaner was made available for this week. George made contact to confirm my requirements. I was really impressed with the customer service I received and George’s attention to detail and the quality of the spring clean. My expectations were exceeded. I will definitely use Excel again and can recommend them for spring cleaning."
Deb – Armadale
Direct review
- Nov. 6, 2014
★★★★★
"Amy started with us today. She is a delightful girl and did a fantastic job. Thank you Amy and Excel,.Hoping for a long and happy relationship. Highly recommend this company for the professionalism and standard of work."
Sandra Turner – Docklands
Direct review
- Oct. 24, 2014
★★★★★
"We have enjoyed your service for the last 4months and can only say we are extremely pleased. Would not hesitate to recommend Excel !!!! Great job. Thankyou Tilika especially."
"Have been really happy with Excel Cleaning. 5 Stars."
"We recently got in touch with Excel Cleaning in Carlton to deal with our cleaning needs for a town house in Carlton North. They were very accommodating to our needs and set us up with meeting our cleaner Julyne. So far we have only good things to say. Julyne is punctual and reliable as well as a very good cleaner. I have used a number of cleaning firms over the years and Excel have exceeded our expectations. I recommend them highly."
"I was extremely happy with Excel Cleaning. Their professionalism was apparent from their initial phone call to the cleanliness of my home. My wish was to arrive home to a sparkling house after work on a Friday... my wish was granted! I would recommend Excel to anyone thinking about having their home cleaned."
"I engaged Excel Cleaning to clean an entire townhouse from top to bottom including walls. I found the service they provided was of high quality at an excellent price. They were professional, reliable and trustworthy. James did an exceptional job. I have no hesitation in recommending Excel Cleaning to all prospective clients."
"I receive regular cleans with consistently superb results. The cleaner and staff are both friendly and professional. Highly recommended."
"Very prompt call from Excel. They called within 30 min of making an enquiry on Oneflare. The cleaner I had was easy to contact and arrange an appointment with and her cleaning and initiative were excellent."
"I am very pleased with the cleaner, Marion, provided by Excel Cleaning. Marion came to meet with me the week before she was due to start to inspect the premises and prepare for the job. She is thorough, efficient and effective – as well as being a pleasant person. I would recommend Marion – and Excel Cleaning - to any persons looking for this service."
PC – Campbellfield
Direct review
- Sept. 17, 2014
★★★★★
"We are extremely pleased with our cleaner Natasha who does a perfect job of cleaning our home. She is very pro-active, knows exactly what needs to be done and does it to perfection. She and the office staff are a pleasure to deal with as they do their utmost to accommodate you. I would highly recommend them to anyone who needs a good job done."
"Great service and extremely professional staff both cleaning and admin. I would recommend to any domestic or commercial property cleaning services."
"So far the experience has been very good. Excel were quick to respond and friendly to deal with. The cleaner they sent to us (Marion) is lovely and has done a great job. Great communication, followed up to make sure we were happy with her work. Look forward to our regular fortnightly cleans."
"Excellent cleaning service ongoing weekly. Thank you."
"Very easy to deal with. Great customer service and excellent cleaning! Very happy!"
"We have our business cleaned once a fortnight. Excel cleaning are very thorough, we are very happy!"
"Great service from Diana at Excel Cleaning. Really helped out this busy couple and love coming home to a neat, clean home. Reliable and honest, I have no problems leaving the home each time knowing it will be securely closed and alarmed."
"Carolina was great, the house looked great! Thank you :)"
Gina – Fitzroy
Direct review
- July 10, 2014
★★★★★
"Natasha is great! Love her fortnightly clean!!! Thank you excel cleaning!"
"Great service, professional cleaners and affordable!"
"I had Natasha clean my house. She used the time efffectively and left the place very clean and tidy. Excel were very good to deal with, they contacted me through an online service when I submitted a request for quote. Their pricing is about on par with the market."
"Natasha did a good job on a house that had been vacant for a long time, perhaps we needed more time as we ran out of time to finish."
"Stella really lives up to her name - she's a star! Prompt, friendly and efficient, the apartment looks absolutely terrific when she leaves. Housework had definitely become a problem having recently had surgery and caring for an elderly parent, while still working full time. Shini was great at extracting exactly what I needed done and matched me up with the perfect person in Stella. Thanks Excel!"
"Thanks to Jenny at excel for making this working mum's life a bit easier. The team at excel have been great. Thank you."
"My fortnightly clean (by Jenny) is the highlight of my fortnight! I love coming home to a clean home. Such a relaxing way to come home. Thanks Excel Cleaning!"
"Great communication from Excel Cleaning & George did a fantastic, thorough end of lease clean. We are very happy & would recommend their services."
"Punctual, reliable and thorough. Katerina was very pleasant to deal with and was very thorough with the cleaning. Very happy to recommend Excel cleaning to others."
"Turned up on time and did a thorough job. I would definately recommend this business."
"I am very happy with the services and quality of the cleaner. I would recommend this company to others."
"I was so pleased the first day I walked into my shining clean home after my new cleaner had been through. Thank you for recommending George to me. He is efficient, thoughtful and caring of my home. He arrived on time, and made recommendations about the best way to proceed with the tasks I needed done. I am very impressed and had originally only wanted a cleaner for the short term, but now have engaged him on a weekly basis."
"I am a full time working mum, Excel Cleaning IS absolutely wonderful helping me with my house work. My cleaner Kerry is good in attention to detail, she know what needs to be done and highly reliable. I had few cleaners in the past, but Excel Cleaning provides the best service. A very happy customer!!!!"
"Natasha is excellent, very punctual and works to my requirements. She had good knowledge of cleaning products and really helpful with house work. I am very pleased with the service provided by Excel Cleaning and would highly recommend to others."